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WANTING to cancel sub. how?

STAR WARS: The Old Republic > English > Customer Service
WANTING to cancel sub. how?
First BioWare Post First BioWare Post

sterlinq's Avatar


sterlinq
01.19.2012 , 12:26 PM | #1
I dont think I need to be one of those people that rambles on about whats wrong with this game. We all know if your in denile, thats your deal. I MYSELF have a life, and pay bills. This is not something I HAVE TO PAY for, I dont pay for trash, my own opinion.

when I go to cancel there is no cancel sub. option why not? can anyone help?

Tydall's Avatar


Tydall
01.19.2012 , 12:28 PM | #2
I'm not very inclined to help you considering you just insulted me. However, you might try looking 3-4 threads down from yours for someone who already asked this question.

evilbeauty's Avatar


evilbeauty
01.19.2012 , 12:28 PM | #3
On your account screen, just click change credit card info (or billing info it say one of these) delete your card/payment method. Subscription cancelled, easy as pie.

Monketsu's Avatar


Monketsu
01.19.2012 , 12:28 PM | #4
Hey there Sterlinq,

We hate to see you leave SWTOR, (the game gets better every month). But if you must; cancelling your subscription is pretty straight-forward:

Step 1:

Log into your account at www.swtor.com

Step 2:

Click "My Account" at the top right portion of the page

Step 3:

Go to "subscription".

Step 4:

Click "Cancel Subscription" at the bottom of the subscription plan outline.


Again, we hate to see you go but wish you the best in all that you do.

-Monk'etsu (No one of importance)
If galactic support is your specialty then I fear for the fate of the universe. You idiots couldn't support your way out of a paper bag.

sterlinq's Avatar


sterlinq
01.19.2012 , 12:35 PM | #5
thanks guys, ill try that. and sorry i wasnt trying to insult you? just making a point from the game stand point to me & me only.

but ya ill try what was just listed, last i checked, it just showed a recurring payment plan but no way to cancel. ill check it again.

Relindar's Avatar


Relindar
01.19.2012 , 12:35 PM | #6
Quote: Originally Posted by Monketsu View Post
Hey there Sterlinq,

We hate to see you leave SWTOR, (the game gets better every month). But if you must; cancelling your subscription is pretty straight-forward:

Step 1:

Log into your account at www.swtor.com

Step 2:

Click "My Account" at the top right portion of the page

Step 3:

Go to "subscription".

Step 4:

Click "Cancel Subscription" at the bottom of the subscription plan outline.


Again, we hate to see you go but wish you the best in all that you do.

-Monk'etsu (No one of importance)
What if there is no "cancel subscription" button there?
Maingear F 131 SS
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evilbeauty's Avatar


evilbeauty
01.19.2012 , 12:38 PM | #7
Quote: Originally Posted by Relindar View Post
What if there is no "cancel subscription" button there?
Then do like I suggested above. Just delete you payment information/method. That cancelles subscription. They dont get paid, you dont play.

Beesodd's Avatar


Beesodd
01.19.2012 , 12:38 PM | #8 This is the last staff post in this thread.  
Greetings All,

If you are unable to see the option to unsubscribe, please clear your cookies and cache. If this does not work the direct link is https://account.swtor.com/user/subscription/cancel.

If this does not work for any reason, please contact our phone support.

Beesodd | BioWare Customer Service - Forum Support

sterlinq's Avatar


sterlinq
01.19.2012 , 12:40 PM | #9
^ first response from a gm i have ever gotton

Noveos's Avatar


Noveos
01.19.2012 , 12:44 PM | #10
Quote: Originally Posted by evilbeauty View Post
Then do like I suggested above. Just delete you payment information/method. That cancelles subscription. They dont get paid, you dont play.
Edit: Fixed.