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Stephen Reid/@Rockjaw: Your EGA tears are not real issues

STAR WARS: The Old Republic > English > General Discussion
Stephen Reid/@Rockjaw: Your EGA tears are not real issues

Rabbiddog's Avatar


Rabbiddog
12.14.2011 , 09:21 AM | #61
Quote: Originally Posted by Mazinger-Zetto View Post
https://twitter.com/#!/Rockjaw/statu...67418332397568



Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired.

Even if you ignore a customer's issues, you never verbally marginalize it. Never.
I agree with Stephen...
Conquering the Galaxy...One Beer at a Time!
*Live**Die*
Squadron 11-11-11 *Never Forget*

bigheadbrandon's Avatar


bigheadbrandon
12.14.2011 , 09:21 AM | #62
"dear bioware I think I deserve to cut in line on the first come first serve EARLY GAME ACCESS because i said so. why won't you take me seriously????????"

noctivagus's Avatar


noctivagus
12.14.2011 , 09:21 AM | #63
Quote: Originally Posted by Carltronus View Post
Are you paying for the EGA? No?

Well then, that makes it a gift.

May be a good incentive, but you're not paying a penny for it.
There aint so such thing as a free lunch. We are all paying for it, one way or another.

iMars's Avatar


iMars
12.14.2011 , 09:21 AM | #64
5 out of 6 scientists agree that 99% of all statistics are wrong.

Just trying to help with teh maths.

Gomla's Avatar


Gomla
12.14.2011 , 09:21 AM | #65
Quote: Originally Posted by JonnyFS View Post
I cant believe they issue these people a drivers license, Let alone let them operate a computer.
Because operating a PC is a far greater threat to life than being in control of a fast moving lump of metal.

rawfox's Avatar


rawfox
12.14.2011 , 09:21 AM | #66
Quote: Originally Posted by Axemaxor View Post
Without feedback.
Without feedback.
Without feedback.
Without feedback.
Without feedback.
Without feedback.
Without feedback.
Without feedback.
...

Vant's Avatar


Vant
12.14.2011 , 09:22 AM | #67
Quote: Originally Posted by Mazinger-Zetto View Post
https://twitter.com/#!/Rockjaw/statu...67418332397568



Okay, whether you believe he's in the right or not, this is poor community relations. As someone who has worked support, this would have gotten me fired.

Even if you ignore a customer's issues, you never verbally marginalize it. Never.
Pwnt. Now take the PROPER channels for customer service issues instead of TWEETING.

Carltronus's Avatar


Carltronus
12.14.2011 , 09:22 AM | #68
Quote: Originally Posted by noctivagus View Post
There aint so such thing as a free lunch. We are all paying for it, one way or another.
Now you're just splitting hairs. Technically this is more of a final testing phase, making sure all the servers are ready for the 20th.

JamesStarcaller's Avatar


JamesStarcaller
12.14.2011 , 09:22 AM | #69
Quote: Originally Posted by Skeelol View Post
Really? So i guess we're not really paying them to play right? They're just offering the game as a present ..

RIGHT?
um, duh dude. You aren't paying anything till the 20th when you're free 30 days starts then.

Explain where this magical money is coming from your pocket, and please share.
CE Ordered

Always remembered.
12/01/11

Trandel's Avatar


Trandel
12.14.2011 , 09:22 AM | #70
Quote: Originally Posted by Motavi View Post
no....no he is really speaking the truth. if alot of ppl would just read and then ...her is the kicker actually try to comprehend what they just read then id be willing to say 90% of this useless whining would not even be around these forums.
LMAO, I can see you've never worked one second in retail. Running your mouth about the "truth" in retail is a fast track to the unemployment line.
Death is lighter than a feather, Duty heavier than a mountain