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Do we have an ETA on the moble authenticator app?

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Do we have an ETA on the moble authenticator app?
 
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Jarlathe's Avatar


Jarlathe
12.14.2011 , 08:37 AM | #1
I've read that the iPhone app was available, but I can't find hide nor hair of it on iTunes store.

***Edit for link to where I read that the iPhone app was available.***

http://www.swtor.com/info/faq/game#309019

How much is the Security Key?

The Star Wars: The Old Republic Physical Security Key will retail for $6.50/8.99/12.99 from Origin.com. Physical Security Keys are available now in North America, and will be available as soon as possible in other launch territories.

The Star Wars: The Old Republic Mobile Security Key can be downloaded for free from Apples iTunes Store (except in France; please see below), and coming soon from the Android Marketplace and BlackBerry Market.

Currently, the Mobile Security Key is only available in English and German language versions. We are working to provide a French language version as soon as possible.
. All hail the hypnodot.

Collusion is not an illusion.

Kyassady's Avatar


Kyassady
12.14.2011 , 08:42 AM | #2
try to search for Bioware

and you will find it
Kyassady

RokDalor's Avatar


RokDalor
12.14.2011 , 08:57 AM | #3
Quote:
Originally Posted by T3-F5
Greetings all,

This is actually under investigation; please do not use this application yet.

We will come back to you as soon as we have more information.

Thank you for your patience!

Quote:
Originally Posted by Vastalee
Hello everyone,

Please be aware BioWare is investigating this topic and will have an official response soon. Please do not use this program until you receive an official response on it.

Thank you for understanding.
http://www.swtor.com/community/showthread.php?t=12284


Do not use it until their is an OFFICIAL post from SWTOR or BW saying its good to go.
In hoc signo vinces
http://www.swtor.com/r/xnqYzm

iain_b's Avatar


iain_b
12.14.2011 , 08:58 AM | #4
The app was not available in the US iTunes store as of about 8:30 EST this morning.

Someone tweeted to SR with a link to an iTunes store in Europe that shows it's up on that one.
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Quaxo's Avatar


Quaxo
12.14.2011 , 08:58 AM | #5
Bioware has said the apps haven't been released yet.

There's a suspected fake app on the European iTunes store. Bioware CS has advised not downloading it until they can investigate.

Vaddon's Avatar


Vaddon
12.14.2011 , 09:13 AM | #6
The one I can see on the UK iTunes store is published by EA Swiss Sarl which is the same as Mass Effect, Battlefield etc.

It would be good if BioWare/EA could post if this is legit as I'd like to keep my account secured with an extra layer of security as soon as I can.

LeFizz's Avatar


LeFizz
12.14.2011 , 09:15 AM | #7
I've also seen the app as mentioned by Vaddon.

Confirmation would be good.

Conveeyor's Avatar


Conveeyor
12.14.2011 , 09:18 AM | #8 This is the last staff post in this thread.  
We ask for your patience. We will inform you as soon as those applications are working with our login servers. Thank you.

Conveeyor | BioWare Customer Service - Forum Support

Jarlathe's Avatar


Jarlathe
12.14.2011 , 09:24 AM | #9
Quote: Originally Posted by Kyassady View Post
try to search for Bioware

and you will find it
No luck on that. It just brings up some DA, ME2 and Republic news apps. No authenticator apps.

Quote: Originally Posted by J3-H1 View Post
We ask for your patience. We will inform you as soon as those applications are working with our login servers. Thank you.
Thanks, I'll keep checking back. I'm a little paranoid about account security so the faster I can get an authenticator the faster I'll rest easy.

True, I've never been "hacked" or "socially engineered" into giving up my account info, but the hackers are getting better and better.
. All hail the hypnodot.

Collusion is not an illusion.

Vaddon's Avatar


Vaddon
12.14.2011 , 09:27 AM | #10
Thanks J3-H1. Does that mean the app is legit and safe for us to download?