Bioware's unshaken confidence is troubling

I haven't said (or even implied) any of these things. I don't think they have to fix things in 2 secs and I don't have an automatic assumption that BW hates its playbase (in fact, I'm sure they love their playerbase and the money it brings in).

What I am saying is that I love the game and I am looking for some indication that Bioware gets it regarding what needs to happen in order to maintain players. In most, but not all, press releases/interviews I have read to date, I am absolutely not convinced that they even understand the magnitude of some of the problems (you might argue that the problems aren't huge from your perspective, however player response thus far would argue otherwise). I don't work at Bioware so I can't say for sure whether they get it or not. I can only go by what is released publically, and what I've seen so far does not convince me.

your fooling your self or lying to us , 99% of all mmo's are the same they always launch with issues , so unless you never bought a game at launch your statement is false .

I think they should be proud of their accomplishment. They have brought a very complex product to market, have thoroughly tested it

Did anyone ever conceder the fact they don't care what you think , yes i know mom and daddy told you were special little snow flak but this company your a number , get use to it .

Here's the deal: I want SWTOR to survive and flourish. I really like the game overall. However, there are GLARING issues with this game (I'm not going to rehash them here...no point in repeating it) and yet Bioware seems to be blissfully (blindly?) boastful of their game. I get how PR works, blah, blah (so don't attempt to give me a lesson), but I have seen ZERO humility on Bioware's part that indicates that they have heard their customers. Look at Trion. Whether you like Rift or not (I found it to be rather bland myself) that is a company working its a*s off for your $15 a month. They have approached the community with humility and open ears, and it has paid off. Meanwhile, Bioware is too busy spinning the hype machine and patting itself on the back to approach the community's concerns humbly and comprehensively.

Please know that I am writing this post as a fan of the game (and Bioware) and I really want the game to succeed. In my life, I have never seen an individual or entity succeed in the long term by avoiding self-reflection and constructive criticism.....ever.

Here's the deal: I want SWTOR to survive and flourish. I really like the game overall. However, there are GLARING issues with this game (I'm not going to rehash them here...no point in repeating it) and yet Bioware seems to be blissfully (blindly?) boastful of their game. I get how PR works, blah, blah (so don't attempt to give me a lesson), but I have seen ZERO humility on Bioware's part that indicates that they have heard their customers. Look at Trion. Whether you like Rift or not (I found it to be rather bland myself) that is a company working its a*s off for your $15 a month. They have approached the community with humility and open ears, and it has paid off. Meanwhile, Bioware is too busy spinning the hype machine and patting itself on the back to approach the community's concerns humbly and comprehensively.

Please know that I am writing this post as a fan of the game (and Bioware) and I really want the game to succeed. In my life, I have never seen an individual or entity succeed in the long term by avoiding self-reflection and constructive criticism.....ever.

Agreed.

your fooling your self or lying to us , 99% of all mmo's are the same they always launch with issues , so unless you never bought a game at launch your statement is false .