Bioware's unshaken confidence is troubling

For me their confidence helps ease my fears that they will move away from the vision that has created a game I really love to play.

I hope they continue to follow their vision and can deal with the unsubscribe of the sandboxers the pvp only players and the elite hardcore raid folks. Finally here is a game for a fourth group that focuses onnarritive and story.

Sandbox games, pvp games, games for the elite hardcore raiders are not bad.....this game is perfect for me and I hope it stays that way and that the others can find their grinding or crafting or world exploring or pvp, or add on and macro fed raiding game that works as eell for them as this game does for me.

I'm just wondering how they are going to fix things that don't even exist.

Things like addons, macroes, custom UI and dual spec?



I just read where someone compared it to the movie Titanic.


Brilliant.

Ah, fanbois, so not helpful.

There are a multitude of instances where players have legitimate gripes, and Bioware sticks their nose in the air and declares themselves smarter than anyone.

For instance, PC models of certain species have MASSIVE clipping issues. There are miraluka who's masks clip through hoods, dissappearing/reappearing lekku, and little floaty hair things that do odd things in gameplay and cutscenes. And Bioware's response to this? "Nobody really wants to change their character, thats for games that have been out for awhile and only top level might want to". Really? Like nobody might want to alter their appearance to deal with clipping issues?

Or the high res textures. Bioware said it's a bug. Then they said it's a feature. Then instead of fixing it, they gave some PR spin about how they know more about our computers than we do. That's really arrogant and condescending.

Or how about the lack of a bug report feature? Ever tried to bug something? I tried to bug that the triggers for quests are wonky (if you travel in someone else's ship to the next planet, your quest will not trigger, and you have to go somewhere else in your ship and come back). Bioware's response? "Try resetting your graphics options and reinstall your game!" What the Force kinda response is that? I tell you the server side triggers are gorked, you tell me to reinstall? Are they even keeping these tickets?

Oh, and they pulled out the Derek Smart response to several questions, they oh so infamous "works as intended".

It seems as though they're making the appearance of listening, but only for things like exploits. Whenever there are major gripes, they just pretend everything is dandy, and they pretend that they know everything, and the players know nothing.

I'm not saying they aren't fixing some things, but the devs, community managers and tech support clearly need a major attitude adjustment.

huh?? so all the ppl complaining about all the patch down time....or all the things they have fixed are what?

you need to remember that something take time and work to fix. and unless you are one of the ppl working on it you have no clue if they are or are not busy at it. and coming here trying to be all fancy about saying there not doing anything doesn't make your point any better.

This^

The only purpose of my post was to shed some light. I respect your opinion and I am glad you shared it.

I don't know if it's confidence that bothers me, but they have mishandled a few things and do have some big issues to solve. Texture problem, Ability Delay, and FPS issues to name three. I am bothered by the way they have handled the textures issue. It's not so hard to come out and say 'We screwed up. We should have been more forthright in beta that high res textures would not be available at launch due to performance issues.' That would have deflected a large part of the outcry you now see on this board and other gaming sites regarding the texture issue. Also, when you have someone come out and say '95% of players have no performance issues' and follow it up a second later with 'I don't know the exact percentage' it's disingenuous.

Both those examples impact trust in the developer and that lack of trust can have a big issue in a genre when you have to constantly say "We are working on it."

Don't let the fanboys get to you OP, some people just can't tolerate any criticism.

I don't mind criticism to the game but I get irritated with the presumption that BW or EA is crap because the issues haven't been fixed in 2 sec. That along with the automatic assumption that the companies hate their playerbase....makes no sense.

Plus when they act like this is the 1 company or set of companies in the world that will give these issues. All other MMO devs are angelic all of a sudden.

I think we can all agree, though, that PR will have to work a lot harder if they want to reach the pinnacles of, say, SWG's customer service.