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Trying to change a security question because i forgot.

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Trying to change a security question because i forgot.
 

Lites's Avatar


Lites
12.14.2011 , 07:26 AM | #1
i've tried contacting bioware so i can change a security question because i forgot how i spelled the answer. any way i can bypass this?

Sunsliver's Avatar


Sunsliver
12.14.2011 , 07:27 AM | #2
No way at all. You will have to contact support and they will need to reset it. Do it NOW because the longer you wait, the worst it will get.

Celethorn's Avatar


Celethorn
12.14.2011 , 07:33 AM | #3
You can try contacting them but do be warned! Email response times are hours apart - and they'll usually respond at first with the advice to call them. And calling them I hear that the wait times are usually also hours. You can do either of those two, or you can keep using password reset and keep trying to get your answer right with whatever variations you can think of - although this might also take hours of playing around.

Scarrow's Avatar


Scarrow
12.14.2011 , 07:36 AM | #4
Welcome to "on hold" hell. Repeats the same song over and over again every 30 seconds or so and lets you know "Your call is important to us please stay on the line" ~