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New Patch KILLED swtor

First BioWare Post First BioWare Post

Caonimah's Avatar


Caonimah
01.04.2012 , 10:23 AM | #41
Its really not hard to read the sticky threads to see if there was a csr that updated a thread but apparently this is an issue that no patch will fix. An end user issue.

e- It was updated 2 minutes after you posted this thread. I'll give you that. But you really should go over everything in that thread and see if it works before you reply here again. If its still giving you issue then just follow what the robot posted after me.

Conveeyor's Avatar


Conveeyor
01.04.2012 , 10:24 AM | #42 Click here to go to the next staff post in this thread. Next  
We are looking into this issue and would ask you for your help. Please post your dxdiag.txt in this thread.

To get your DXDiag report, follow these instructions:
  1. Press the [Windows] Key + [R] at the same time. (The [Windows] key is the key with the Windows icon on it)
  2. Type in ‘DxDiag’ and press ‘OK’.
  3. This will open the DirectX Diagnostic Tool box.
  4. At the bottom of the box is a ‘Save All information’ button. Press it.
  5. This will open a ‘Save As’ box. Please ensure the text file is named ‘DxDiag’.
  6. Save this to your desktop.
  7. Open the saved file, hit Ctrl+A (select all), and then Ctrl+C (copy).
  8. Paste that information at the bottom of your post. Please use the spoiler tags: [spoiler][/spoiler]. If you don’t use these then your DXDiag will fill up the page making it hard to navigate your thread
Thank you for your help.

Conveeyor | BioWare Customer Service - Forum Support

SaiBear's Avatar


SaiBear
01.04.2012 , 10:41 AM | #43
I can log in but it quits to desktop within a few mins. Only started happening today.
Spoiler

Conveeyor's Avatar


Conveeyor
01.04.2012 , 10:47 AM | #44 Click here to go to the next staff post in this thread. Next  
Thank you for your dxdiag, SaiBear.

Can we ask some more of you for their dxdiag.txt? We would really appreciate your help. Thank you.

Conveeyor | BioWare Customer Service - Forum Support

LegendaryLime's Avatar


LegendaryLime
01.04.2012 , 10:50 AM | #45
Spoiler


Sorry not sure how to spoiler

Conveeyor's Avatar


Conveeyor
01.04.2012 , 10:58 AM | #46 This is the last staff post in this thread.  
We hope you don't mind that we have edited your post to add the [spoiler]-your dxdiag-[/spoiler] tags.

Thank you for your help.

Conveeyor | BioWare Customer Service - Forum Support