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Want my money back


SarahR's Avatar


SarahR
01.02.2012 , 09:54 AM | #41
Quote: Originally Posted by Muanthuun View Post
No, for all intents and purposes for a store to consider it for a refund it must have been not opened.

If you bought yours from a store that says otherwise, then it is a tiny store that is local to your community. If you bought from Origin, then you missed the point.

A store's responsibility ends the second you walk out of the store with the completed purchase. Edit: That isn't flawed in some way (scratched disc), or damaged by store/distributor.

Even if they do not honor a return, EA's policy as stated by the EULA will refund your money if you have not installed or used the software (it can be opened.)

The way it is worded, is that by installing the software you displayed intent, however, I am not sure this would hold up in court (if you did indeed decline the EULA post-install).

morbidillusion's Avatar


morbidillusion
01.02.2012 , 09:55 AM | #42
This game is a fully-fledged lemon. It's a MMORPG listed with system requirements (which my computer literally doubles) and still cannot run the game at an acceptable framerate in Warzones which contain less people than a match of TF2.

I would urge anyone who is unsatisfied with the game to request a charge back from their credit card company for their monthly subscription and possibly the original cost of the game as well.

TofuMask's Avatar


TofuMask
01.02.2012 , 09:55 AM | #43
Quote: Originally Posted by gnomamos View Post
Not even going to bother to say the specs of my com.... Just going to say this:

1) BF3 runs awesome, so should also SW TOR.
2) 4 days ago, a friend of mine told me "Hey man I have a Korean account for TERA ONLINE (dont know if you are familiar with this MMO), but it has 100% better graphics than SWTOR.
I was like: M8, I cant play very well SWTOR, so no way TERA will run good on my comp. But I instaled the game, entered the Korean servers.... 15min after I bought it, and never entered SWTOR again... it runs very good, so its not my computer problem... its SWTORs
It's an obvious case of PEBKAC.
Check that out and let me know how it goes, pal.

QDMcGraw's Avatar


QDMcGraw
01.02.2012 , 09:55 AM | #44
Quote: Originally Posted by TBowler View Post
They actually admitted it was their fault that I wasted my money, but refused to give it back ha ha!
And you have verifiable proof of this?

Biax's Avatar


Biax
01.02.2012 , 09:57 AM | #45
Quote: Originally Posted by TBowler View Post
They actually admitted it was their fault that I wasted my money, but refused to give it back ha ha!
Lets see some screen shots or something.

I haven't been able to enjoy these forums for 2 weeks with all the trolls. Post information, like computer spec, customer service rep name if they really screwed you over, but post something.

90% of the users on this forums are checking this out before or during work and don't type how much we cant stand all no life regects sitting in forums all day trolling and trying to rally people to a dumb cause. Its a game, don't like it? Dont play it, these aren't the meaning of life stupids.

This goes out to all the people saying how "bad" they think the game is all day everyday, but cant post a single relevant issue with the game so they come up with **** like "if they dont fix (some random small game feature), this game will die in a week"

We ALL know there are issues, and if your intrested enough to post stuff all day, please use real information and we can assist you, or hell maybe even tip our hats to you as you leave. But this garbage spewing all over the forums all day has to stop.

NOW if you can show us that the bioware employee in fact screwed you over, even though you didn't, or barely made MINIMUM Specs, then sir good day. But you cant do that, can you?
Biaxident- 50 Jedi Shadow
Reaxident- 50 Mercenary

SarahR's Avatar


SarahR
01.02.2012 , 10:00 AM | #46
There's just no leg to stand on. If you meet the minimum requirements, the EULA states clearly that they take no responsibility if the game does not run properly. If you do not meet the minimum requirements, then you failed as a buyer and client and have no say in the matter anyway.

Foxtrotmikelima's Avatar


Foxtrotmikelima
01.02.2012 , 10:05 AM | #47
Quote: Originally Posted by TBowler View Post
When I bought the game, I had all the minimum requirements, and was unsure about my processor so I called customer support. People didn't like me posting this in CS forums and told me to go here so hopefully this will help. Anyway, he told me I shouldn't have a problem and to log on and tell him if I have a error message and he will tell me how to fix it. No error message, just EXTREME lag. So because he was wrong and missinformed me, do I get my money back??? I could have sent it back and exchanged for another game if he had told me that it would not run it.
First, you should of looked into what the requirements were. I did so myself and went out and bought a 377 dollar desktop that runs the game perfectly. If you had any doubt your system was going to hold up. You should of either decided against getting the game, or gotten something more recent.

And I know nothing about computer specs, what graphics card is better or worse, etc.

Also you are not entitled to a refund. You bought the game without fully looking into wether you were capable of running it. That was on you. The CS got you into the game with no problem. Any lag is more then likely due to your internet connection or because youve decided because you can run the game, your gonna run it on high. Which is absurd. The listed requirements arent the best, they are the minimium.
The First Jedi Principle of Combat: Survive - Obi-Wan Kenobi

SweKaiser's Avatar


SweKaiser
01.02.2012 , 10:07 AM | #48
For crying out loud. If you arent satiesfied with the game, justs top playing and stop ************ about it like a little crybaby. Its really annoying when you have to show your WoW-epeen all the time.

Not directed to the OP.

angrYdog's Avatar


angrYdog
01.02.2012 , 10:09 AM | #49
its funny when people buy games for 50 bucks and the PC on what they wanna play it is cheaper than the game itself..

and than you complain on forums?

why not buy a decent pc...? playing a game from 2011 with a PC from 2005 ...and you surprsied?

Muanthuun's Avatar


Muanthuun
01.02.2012 , 10:10 AM | #50
Quote: Originally Posted by SarahR View Post
A store's responsibility ends the second you walk out of the store with the completed purchase. Edit: That isn't flawed in some way (scratched disc), or damaged by store/distributor.

Even if they do not honor a return, EA's policy as stated by the EULA will refund your money if you have not installed or used the software (it can be opened.)

The way it is worded, is that by installing the software you displayed intent, however, I am not sure this would hold up in court (if you did indeed decline the EULA post-install).

That is good to hear. I will admit, I do not and have not read the EULA. Normally it is pretty common sense stuff, I know not to do.

However, I had no plans to ask for a refund if I was not satisfied. People who are unsatisfied need to accept they had other options before purchase.