Want my money back

I have to agree with this guy the op dosnt seem to know much about his computer or if anything as he refuses to list his specs. I run this game just fine on my laptop and perfectly on my gaming comp. Afterall it could be a drivers issue. new drivers can give you a huge boost in fps

Agreed.

For a game that they delayed an entire year from launch, this looks more like Star Trek Online (graphics and all) than anything I saw.

It's not against the law for them to sell you a product. It's not against the law to request a refund. It's not against the law to deny the requested refund.

Caveat Emptor.

EULA Cliffnotes

- Right to Return (Applicable To Those Who Purchased Packaged Software From Physical Retail Stores In the United States). If you do not agree to the terms of this License and you have not installed or used the Software, you may return the Software for a refund or exchange within thirty (30) days from the date of purchase to the original place of purchase by following the instructions for return available at http://warrantyinfo.ea.com.

- No Warranty on Software Operation or Game Play; Force Majeure.

You acknowledge that, owing to the complexity of computer technology, as well as the nature of online games themselves and play over a global communications network outside EA’s control, EA and its licensors cannot and do not guarantee that the Software, the Game and any updates, upgrades or expansions Software will run permanently or uninterrupted on your computer. EA and its licensors are not liable for delays, system failures, system outages or difficulties, especially of a technical nature, that are due to legal restrictions or other circumstances beyond its control, including but not limited to third party criminal activity. EA also does not guarantee that the version of the Game covered by this Agreement will be playable in geographic locations where it is not available for sale at retail and/or at all times of the day and/or night.

I gave SWTOR my specs and they said they were fine other than the processor, apologized for missinforming me and said sorry you have to talk to the retailer that sold it to you for a refund/exchange. Wish I could conduct business like this, I would be stinking rich. Promising one thing, my promise ends up to be crap, but take the money anyway. I would be rich!

They actually admitted it was their fault that I wasted my money, but refused to give it back ha ha!

I think I have finally found the champion of troll threads.

No, for all intents and purposes for a store to consider it for a refund it must have been not opened.

If you bought yours from a store that says otherwise, then it is a tiny store that is local to your community. If you bought from Origin, then you missed the point.

Problem is, they never state how well minimum specs run it.

If you have minimum specs and it works, yet even at 5 fps, you won't have a case. If it refuses to work entirely, then maybe.

There's no defining clause about what constitutes 'running'. You're free to take EA to court over this, but I imagine a thousands of dollars/euro costing lawsuit to get a refund isn't exactly worth it.

If you are so easily unsatisfied, you should have waited for a free trial. You buy a game at your own risk, no one not even a reviewer can guarantee you will like it.

Also, BF3 is much more graphically intense. I doubt you will be able to run that game very well.