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Early Access 'Waves' - Updating Here


StephenReid

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THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out. ! !

 

 

/signed

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I've already put in my registration code but it is asking me to do so again along with the security questions and personal-info. Is there something im suppose to wait for in the e-mail for early access or am i just screwed. Im really lost here if anyone has advice please help this stuff can be (VERY) stressful.
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worst mmo launch ever. everyone expected lag and crashing servers, but not you keeping >85% of the pre-orderers out on the first day. this is completely ridiculous especially after seeing how easily the stress-test server could handle a much larger amount of players.

one might expect you to have people in planning divisions that know what they are doing. there is no plausible reason to keep the large majority of players out unless you are completely unprepared.

 

 

I wouldnt say worst, but I think its silly that the first 5 days of preordering gets a massive advantage over those that were in the first couple of weeks.

 

Especially when the weekend tests showed the servers could handle it.

 

Stopping at 2pm...reallly?

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My only real problem with this is the PVP leveling is going to be a nightmare. If I get in three days later there will already be level 30 characters in the world with speeders that can kill you, outrun you, and camp you. This is a horrible way to start a game with a PVP aspect of this scale.
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Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

COPY AND PASTE!

 

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out.

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Hey kids - Kung Fu Panda 2 is out today on RedBox. Have Mom & Dad run you out for a bag of Twizzlers and a movie.

 

SW:TOR will be up before you know it. It won't even disrupt you setting milk and cookies out for Santa. Promise!

 

This threat is more fun than Kung Fu Panda 2:D

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I took the time to actually read a page of this thread, and in that time it grew another 7 pages.

 

I wonder if anyone will even read this.... they might, but I'll never find their response.

 

 

edit: while I was typing this, it grew another 4 pages.

 

I read it, did you find it?

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To all who are spamming the same post over and over: Being angry about a company's decision, does not entitle anyone to spam the forums. I have seen the post, I know you don't agree but you punish the wrong people, the forum readers. If this really matters that much to you, please cancel your order. Edited by Perj
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I'm amazed that anyone that has been through other MMO launches is upset about this. If the game is stable when I get let in, I'd call the wave system a success. If it isn't, then complaints are justified. But I definitely don't want to have to deal with the laggy unplayable crap you get from most MMOs on launch day. If it means I have to wait an extra day or two, I'm okay with that.
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Hey everyone.

 

We absolutely understand you want to get in and play the game early. It's one of the reasons we expanded our Early Game Access from a maximum of five days to a maximum of seven days. However, there are a couple of important points to realize about today's opening salvo of invites, and the procedure in general for Early Game Access and launch.

 

First, Early Game Access and launch is not supposed to be a stress test. In our previous Beta Testing Weekends we got up to very large concurrent number of players and brought invites into the game at a very high rate. That was done to stress test every aspect of our systems and servers, and essentially to see if they broke. In some cases, they did, but that helped us improve for launch.

 

For us, launch isn't just about stuffing our servers with as many people as possible. As anyone who's been through a large MMO launch can tell you, that experience can be painful. Our aim with this launch was to ramp things up gradually, to spread our player population out amongst a variety of servers, to maintain all server types, and to keep queuing to a minimum (although we expect that to happen as we head towards December 20th). So far, all that has been successful for us on Day One.

 

The second thing to realize is scale. We invited more people to play Star Wars: The Old Republic today than many other MMO launches manage in their entire head-start process. As I mentioned earlier today, when we opened pre-orders we had a huge spike in numbers - far more than most MMOs capture at launch. That was the initial rush. After that, our pre-orders settled down.

 

What this means is that tomorrow, you'll effectively start to see the pre-order timeline expand. You'll see people who have pre-ordered later than July getting invites. The day after that, more people will be invited. We're actually planning to invite more tomorrow than today, and invite the same number again on Thursday - at which point we'll be into the original 'five days of Early Game Access'.

 

Last thing. Why aren't we continuing to send waves over time? Two main reasons - one, because we need to see that the servers are maintaining stability over time; adding a lot of players in a short period (in other words, stress testing) can cause stability issues.

 

Two, our plan is to continue to add servers - but carefully, and in response to demand. We need to monitor that demand and role out servers accordingly. A long-term recipe for MMO failure is to add a lot of servers early on, and then when population decreases, have to close those servers and merge them together.

 

Our aim is for Star Wars: The Old Republic to be around for a long time to come. Today's just the first step in that - an early step, too - and we'll be running smoothly, with a stable population, before too long.

 

 

#fail

 

#Winning

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Whats funny, is the people who are refreshing this thread are all the people who are not in the game and ************ about it.

 

Those who got in are happily playing and don't give a rats *** about this EPIC thread.

 

Their loss!.. sure, they have some silly game to play, but we.. WE HAVE THIS THREAD!

 

This made me lol

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THIS SAYS IT ALL!! COPY AND PASTE SO THEY GET THE MESSAGE!

 

Originally Posted by Kinegos

This isn't a troll, and isn't exactly QQ although there is some of that involved.

 

I just want to put it down for the record that the way this early access program has been implemented is truly one of the most poorly conceived ideas that I've ever personally encountered in over 25 years of playing video games. I've personally participated in launches of 6 other MMO games, and there is nothing in those experiences that compares to how ridiculous this process is.

 

When you are dealing with a pre-launch even that is only for pre-order customers, after an extensive and massive beta testing period that was a huge success according to nearly all sources involved - it begs the huge question as to what is the limiting factor in the way you have chosen to roll out this game. I personally participated in the beta in a very limited way (not by choice, mind you, I just wasn't lucky enough to get a key) and was only online during the big Thanksgiving weekend test. That test was wonderful - there were a huge number of servers, and a huge population of testers. The game performance was amazing.

 

So, EA/BW - what exactly are you afraid of?

 

The ONLY way this should have been done is to have given ALL pre-orders (perhaps separated only by level of game purchased - i.e. CE customers get 7 days, SE get 5, e.g.) access at exactly the same time. Of course it will overload the servers and queues would ensue and all that - but that's what we all expect. Making your customers wait unknowingly with no idea how long it will be or when to expect an email is just adding insult to injury. A poor alternative would have been to send out emails with a set time and day that your access would be available.

 

I read in the top post how you are monitoring the server performance and are rolling waves based on server performance. Are you seriously saying you have to wonder at this point if your servers can perform up to the task - when you probably still have 90% of the launch day players yet to even be able to play? That is not at all a good message to be sending at the beginning of an MMO franchise.

 

At any rate, I love this game. I love BW. But I truly despise and am sickened by the way you chose to put your customers through so much stress for absolutely no good or justifiable reason.

 

I truly hope you improve, because this is a very very poor way to start out. ! !!! !

 

Pathetic spammer is pathetic

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I took the time to actually read a page of this thread, and in that time it grew another 7 pages.

 

I wonder if anyone will even read this.... they might, but I'll never find their response.

 

 

edit: while I was typing this, it grew another 4 pages.

 

Your voice was heard! lol i love this thread.

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i would have thought they would have at least gotten through the july pre-orders on day 1. that allows all the mistakes at game stores and people not knowing to log their codes on their account could have gotten in due to the lack of info from BW in the first place.

 

i pre-ordered on the 22nd, didnt know to upload my code till the 28th due to having no clue (a friend told me to log me code). this entire tiered/wave/whatever is completely lame.

 

we know the servers are at light/standard statuses, live feeds have shown this.

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