swtor_ams Posted March 12, 2019 Share Posted March 12, 2019 Hello, it seems that subscription services are currently down. When I click on any of the links on the Subscription tab (One time purchase, Show your payment history, Changing billing method, etc.) it just leads to a blank page. Link to comment Share on other sites More sharing options...
OwenBrooks Posted March 12, 2019 Share Posted March 12, 2019 This is now listed in the known issues sticky https://answers.ea.com/t5/Technical-Issues/INFO-Known-Information-and-Current-Alerts-12-Mar-19/m-p/4886775#M40174 issues presently with subscriptions, cartel coins and code redemption Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted March 12, 2019 Dev Post Share Posted March 12, 2019 This is now listed in the known issues sticky https://answers.ea.com/t5/Technical-Issues/INFO-Known-Information-and-Current-Alerts-12-Mar-19/m-p/4886775#M40174 issues presently with subscriptions, cartel coins and code redemption This is correct. There is currently a web issue the team is looking into which is preventing subscriptions, CC purchases, and code redemptions. I will provide updates as I have them. Thanks! -eric Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted March 12, 2019 Dev Post Share Posted March 12, 2019 The issue is now resolved. Thanks all! Link to comment Share on other sites More sharing options...
jade_de_aguilera Posted March 12, 2019 Share Posted March 12, 2019 thanks Link to comment Share on other sites More sharing options...
swtor_ams Posted March 12, 2019 Author Share Posted March 12, 2019 Thank you for quick response and resolving the problem! Link to comment Share on other sites More sharing options...
Thundertrain Posted March 12, 2019 Share Posted March 12, 2019 Obviously different and totally unrelated issues, but if you ever wonder why your players get irritated with your priorities, please refer back to this thread. Post - The subscription service and Cartel Coin sales are not functioning, preventing us from giving you money! Two hours later - All fixed! Please resume giving us money! Posts, Tweets, Bug Reports, etc. - Our companions are disappearing for no apparent reason when we're trying to play the Star Fortress Flashpoints. (You can fill in the long-standing bug of your choice here.) Three+ years later - We've seen this one too I can't give an ETA on a fix yet, but keep an eye on the patch notes! Link to comment Share on other sites More sharing options...
Karameck Posted March 12, 2019 Share Posted March 12, 2019 Obviously different and totally unrelated issues, but if you ever wonder why your players get irritated with your priorities, please refer back to this thread. Post - The subscription service and Cartel Coin sales are not functioning, preventing us from giving you money! Two hours later - All fixed! Please resume giving us money! Posts, Tweets, Bug Reports, etc. - Our companions are disappearing for no apparent reason when we're trying to play the Star Fortress Flashpoints. (You can fill in the long-standing bug of your choice here.) Three+ years later -It’s almost as if not ensuring a steady revenue stream would completely remove the ability to ever get to any other fixes. Regardless of what fixes you want to see, their ability to receive the revenue stream they count on, and budget for, should be the highest priority. Link to comment Share on other sites More sharing options...
Thundertrain Posted March 12, 2019 Share Posted March 12, 2019 It’s almost as if not ensuring a steady revenue stream would completely remove the ability to ever get to any other fixes. Regardless of what fixes you want to see, their ability to receive the revenue stream they count on, and budget for, should be the highest priority. Of course it should. Should the difference between the highest priority and the others be years? Or do you think perhaps this illustrates that problems can be addressed quickly when they need to be, and thus problems that are not addressed for long periods of time are being ignored entirely? Funny story: If maintaining your revenue stream is always the highest priority, keeping as many paying customers as you can happy and continuing to pay should figure into it, which includes things like fixing long-standing bugs and developing engaging new content. Link to comment Share on other sites More sharing options...
KooblayKan Posted August 9, 2019 Share Posted August 9, 2019 I keep getting this "The EA Billing and Management services cannot be accessed at this time. Please try again later." when trying to redeem code..Any suggestions? Link to comment Share on other sites More sharing options...
ACGOG Posted August 9, 2019 Share Posted August 9, 2019 I still can't buy cartel coins today. Link to comment Share on other sites More sharing options...
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