robertthebard Posted May 11, 2019 Share Posted May 11, 2019 (edited) So I attempted to log in this morning, and the launcher and the website won't accept my security key. If I hadn't chosen to remain logged into the forums, I wouldn't be able to post this. Edit: It has somehow sorted itself out, not sure what happened. Edited May 11, 2019 by robertthebard Link to comment Share on other sites More sharing options...
robertthebard Posted May 12, 2019 Author Share Posted May 12, 2019 ...and it's back again. Link to comment Share on other sites More sharing options...
onnefalt Posted May 13, 2019 Share Posted May 13, 2019 (edited) Have you tried "Sync now" in settings? Edited May 15, 2019 by onnefalt Link to comment Share on other sites More sharing options...
BlueSparten Posted May 16, 2019 Share Posted May 16, 2019 This just happened to me as well, on another post they recommended to leave that blank and key it in when asked, that worked for me. Link to comment Share on other sites More sharing options...
SteveTheCynic Posted May 17, 2019 Share Posted May 17, 2019 Have you tried "Sync now" in settings? Careful with this advice: it doesn't work with the "six digit" SWTOR app on iOS. There's no "settings" option. Link to comment Share on other sites More sharing options...
onnefalt Posted May 17, 2019 Share Posted May 17, 2019 (edited) Careful with this advice: it doesn't work with the "six digit" SWTOR app on iOS. There's no "settings" option. Oh. It worked for me when I had this problem. I have an Android though. You click the 3 dots in the upper-right corner. Then Settings. Edited May 17, 2019 by onnefalt Link to comment Share on other sites More sharing options...
SteveTheCynic Posted May 17, 2019 Share Posted May 17, 2019 Oh. It worked for me when I had this problem. I have an Android though. You click the 3 dots in the upper-right corner. Then Settings. There is no "3 dots" anywhere on the iOS app. Link to comment Share on other sites More sharing options...
ceryxp Posted May 17, 2019 Share Posted May 17, 2019 There is no "3 dots" anywhere on the iOS app. Isn't that what the little book icon in the bottom right corner is for? Link to comment Share on other sites More sharing options...
SteveTheCynic Posted May 18, 2019 Share Posted May 18, 2019 Isn't that what the little book icon in the bottom right corner is for? Nope. That has the following: * EULA * Terms of Service * Privacy and Cookie Policy * Support * SWTOR.com website Link to comment Share on other sites More sharing options...
ceryxp Posted May 18, 2019 Share Posted May 18, 2019 Nope. That has the following: * EULA * Terms of Service * Privacy and Cookie Policy * Support * SWTOR.com website And the option to sync isn't under Support? Link to comment Share on other sites More sharing options...
onnefalt Posted May 18, 2019 Share Posted May 18, 2019 I'm so glad to have an android..... Link to comment Share on other sites More sharing options...
SteveTheCynic Posted May 18, 2019 Share Posted May 18, 2019 And the option to sync isn't under Support? No, it just launches the Customer Service page on the website. Link to comment Share on other sites More sharing options...
ceryxp Posted May 18, 2019 Share Posted May 18, 2019 No, it just launches the Customer Service page on the website. That sounds like a major oversight that needs to have many post about it made as comments to the app. Possibly a message sent to Eric, Matt, and/or Keith, too. Link to comment Share on other sites More sharing options...
robertthebard Posted May 19, 2019 Author Share Posted May 19, 2019 Especially given that this is exactly what lets me connect when I get the error. Link to comment Share on other sites More sharing options...
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