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12.18.2011 , 05:51 PM | #10

We're sorry to see you're having an issue with the infected ghouls. We hope you will take the time to submit an in-game bug report as well, since that is currently the best resource we have to document such issues.

You can submit a Bug Report in-game by going to: Customer Support -> Request Help -> Create Ticket - Select "Bug Report" from the Category Selection.

We hope this helps you find resolution to your problem.