polamod Posted October 8, 2017 Share Posted October 8, 2017 Hello there! I just joined the game and decided to pay for 1 month so that i can play premium. Nothing unlocked for me though. i also got an e mail telling me that i just turned to prefered status. Shouldn't it be premium status? I am soooo confused.... Sorry for the whining, but i think i just the 12 euros to the garbage... Link to comment Share on other sites More sharing options...
ElleSheepy Posted October 9, 2017 Share Posted October 9, 2017 Since you can post here, the website knows you are a subscriber. Have patient, wait a while and restart the game. Contact customer service also helps. Link to comment Share on other sites More sharing options...
Dragondog Posted October 9, 2017 Share Posted October 9, 2017 That email was most probably sent before your payment was registered. I wouldn't be surprised if you could play normally now. Link to comment Share on other sites More sharing options...
Shrinpo Posted October 15, 2017 Share Posted October 15, 2017 Like the guys above said, just give a bit of time as it may of not gone through straight away, I believe that if your already playing the game and then you sub, you will not see the effect until you do a restart of the game. If you then still have issue contact customer support. Link to comment Share on other sites More sharing options...
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