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Jerba
11.12.2019 , 02:14 PM | #103
Quote: Originally Posted by EricMusco View Post
If you qualified in either category above and did not receive your rewards as expected, please file a ticket with Customer Support.
I have just received my reply from Customer Support, and unfortunately, they were not informed, or at least the German CSR agents.
In the response, the agent wrote that characters must have reached at least 50k points to receive the rewards, and linked an old forums post from October 17:
Quote:
Es tut mir Leid zu hören, dass du die Gildenbelohnung nicht erhalten hast. Dies liegt daran, dass das Ziel von 15.000 auf 50.000 erhöht wurde mit dem neuen Update. Da vom 29. Oktober an die Belohnungen bereits die neuen Gegenstände enthalten, musste man entsprechend über die 15.000 hinausgehen und volle 50.000 sammeln um die Belohnung zu erhalten. Dies wurde am 17. Oktober von Eric Musco kommuniziert im Forum und kann hier nachgelesen werden:

http://www.swtor.com/community/showt...19#edit9772619

@Musco: Please reach out to Customer Support and let them know that characters that made between 15k and 50k points are also eligible for the conquest rewards.
Scoundrel healer. Raid leader. Guild officer @ Tulak Hord