Dev Post EricMusco Posted September 3, 2014 Dev Post Share Posted September 3, 2014 Hey folks, I know that some of you experienced a "rollback" after the downtime we experienced early this morning. I wanted to let you know it is possible you may see a small rollback after the downtime we are currently having. In fact, this is the exact reason the Harbinger came down. We worked to bring down the server immediately, which is why there was unfortunately no in-game messaging. If we had left it up we would have created an environment where rollbacks could have been even more severe and that is definitely not something we want you to experience. Later today you will see a post from Tait announcing that we are going to be having a maintenance tomorrow morning. This maintenance will be in part to address server stability issues such as these. We apologize for the inconvenience this has caused. We are working to address the issue and to bring the Harbinger up as fast as we can. Thank you for your patience. As a note, if you are on any other server, you will not be affected by this issue. -eric Link to comment Share on other sites More sharing options...
Kantaso Posted September 3, 2014 Share Posted September 3, 2014 Can you all check into Jedi Covenant for these lag spikes please? Why none of you bother to check our reports about the same issue that is happening in Harbinger happening in other servers not as severe as in Harbinger but could become severe if you choose to do nothing about it. Link to comment Share on other sites More sharing options...
Viperswhip Posted September 3, 2014 Share Posted September 3, 2014 I am happy that the odd bit of lag will potentially be fixed, though the only place I have really noticed it is when wandering around my Stronghold. Maybe you could make it a decoration item to straight up remove a door once we have unlocked a room. I don't want to have to repeat my CZ daily though, because I woke up way to early, ran the daily and went back to bed, I don't want that to have turned out to have been a boring dream. Link to comment Share on other sites More sharing options...
BigKnubby Posted September 3, 2014 Share Posted September 3, 2014 Can you be a bit more specific on what a small rollback means? How far back are we rolling, exactly? Link to comment Share on other sites More sharing options...
Joesixxpack Posted September 3, 2014 Share Posted September 3, 2014 (edited) Decorations too stronk Edited September 3, 2014 by Joesixxpack Link to comment Share on other sites More sharing options...
Salacious_Dumb Posted September 3, 2014 Share Posted September 3, 2014 If that's the case, then why are Begeren Colony & The Bastion also down? Link to comment Share on other sites More sharing options...
BuriDogshin Posted September 3, 2014 Share Posted September 3, 2014 Can you be a bit more specific on what a small rollback means? How far back are we rolling, exactly? If this is a database corruption issue, then depending on the DB architecture, they may rollback to the last non-corrupt checkpoint for the database. That could mean a rollback of an hour, or to the last server restart, or maybe further. It depends on what caused the problem and when. They may not be able to predict how far until they figure it out. Link to comment Share on other sites More sharing options...
BuriDogshin Posted September 3, 2014 Share Posted September 3, 2014 If that's the case, then why are Begeren Colony & The Bastion also down? Maybe they got crushed by all the Harbinger people moving there until Harbinger comes back up? Link to comment Share on other sites More sharing options...
keitzy Posted September 3, 2014 Share Posted September 3, 2014 This is the first Rakghoul event from 2012 all over again. Link to comment Share on other sites More sharing options...
Nothematic Posted September 3, 2014 Share Posted September 3, 2014 I'm not being funny, but it's quite obvious the Hardware you're using for the Harbinger server is faulty or the software is buggy for that hardware. It's the only server that seems to consistently have issues. Link to comment Share on other sites More sharing options...
LadyVix Posted September 3, 2014 Share Posted September 3, 2014 (edited) Great. I just returned to SWTOR yesterday, activated my stronghold, and spent a couple of hours early this morning decorating. (~midnight-3am server time) Now a rollback. *sigh* Hopefully things will get fixed soon. Until then at least I have active TERA and Rift subs that I can fall back to. Edited September 3, 2014 by LadyVix Link to comment Share on other sites More sharing options...
DoctorBeckett Posted September 3, 2014 Share Posted September 3, 2014 PLEASE restart all of the servers!!! fly me down there... I'll fix it. 30+year certified server tech.... I'm begging you!!! Link to comment Share on other sites More sharing options...
Rorhi Posted September 3, 2014 Share Posted September 3, 2014 Great. I just returned to SWTOR yesterday, activated my stronghold, and spent a couple of hours early this morning decorating. (~midnight-3am server time) Now a rollback. *sigh* Hopefully things will get fixed soon. Until then at least I have active TERA and Rift subs that I can fall back to. And ArcheAge open beta starts tomorrow as well. Link to comment Share on other sites More sharing options...
Damiclies Posted September 3, 2014 Share Posted September 3, 2014 Can you be a bit more specific on what a small rollback means? How far back are we rolling, exactly? Ummm... yes please as I have done ALOT since the FIRST F-up this morning... Link to comment Share on other sites More sharing options...
Kantaso Posted September 3, 2014 Share Posted September 3, 2014 Small roll back usually means 2-3 days, so Just dont shoot the messenger. Link to comment Share on other sites More sharing options...
dscount Posted September 3, 2014 Share Posted September 3, 2014 Great.. so all the grinding for conquest points have to be done again. Gee... thx BW Server has been crapping out all week to the point NIM content is almost impossible to do. (Why they share the same hardware for instances I never know). Link to comment Share on other sites More sharing options...
uTTerNuTTa Posted September 3, 2014 Share Posted September 3, 2014 Lovely work, we lost last night's raid (APAC time) and now it looks like maintenance will be in the middle of tonights raid time, feeling the love... Link to comment Share on other sites More sharing options...
DoctorBeckett Posted September 3, 2014 Share Posted September 3, 2014 I'm not being funny here... How often do they back stuff up? Every few hours? Every day? Week? Link to comment Share on other sites More sharing options...
Xandramos Posted September 3, 2014 Share Posted September 3, 2014 Great. I just returned to SWTOR yesterday, activated my stronghold, and spent a couple of hours early this morning decorating. (~midnight-3am server time) Now a rollback. *sigh* Hopefully things will get fixed soon. Until then at least I have active TERA and Rift subs that I can fall back to. Welcome back! Link to comment Share on other sites More sharing options...
BuriDogshin Posted September 3, 2014 Share Posted September 3, 2014 Why they share the same hardware for instances I never know. How else would everyone on the Fleet be able to read the spam from the chat trolls and credit sellers? Oh, and LFM-for-Op posts too, of course. Link to comment Share on other sites More sharing options...
BuriDogshin Posted September 3, 2014 Share Posted September 3, 2014 I'm not being funny here... How often do they back stuff up? Every few hours? Every day? Week? The issue may not be when the last backup was, but rather when the last uncorrupted backup was. Link to comment Share on other sites More sharing options...
Kantaso Posted September 3, 2014 Share Posted September 3, 2014 So if you get rollback lets say couple of days, do you get 2 extra days on your subscription? Link to comment Share on other sites More sharing options...
DoctorBeckett Posted September 3, 2014 Share Posted September 3, 2014 What is it with the entitlement mentality? The server went down for less than a couple of hours last time. This time it MAY take longer. IF they don't get it up and running today THEN there should be an ingame award for an apology. (I'll take 5000CCs please. ) Link to comment Share on other sites More sharing options...
DanNV Posted September 3, 2014 Share Posted September 3, 2014 I'm not being funny here... How often do they back stuff up? Every few hours? Every day? Week? Assuming a relational database on the backend, I expect it isn't a matter of the last backup but rather a matter of the database rolling back to the last place it knows everything was correct. It's a way to prevent database corruption and it uses a journal of changes to do the rollback. It could be a few entries or 10s of thousands or more, depending on how active the database is and what went wrong. Rollbacks are common when a server with a database crashes. The rollback only goes back as far as it has to where restoring a backup could go back hours. Rollbacks are normally the preferred solution. Link to comment Share on other sites More sharing options...
dscount Posted September 3, 2014 Share Posted September 3, 2014 What is it with the entitlement mentality? The server went down for less than a couple of hours last time. This time it MAY take longer. IF they don't get it up and running today THEN there should be an ingame award for an apology. (I'll take 5000CCs please. ) Hmm... I like the sound of that... put me down for 5,000 cc's as well. (cc = Cartel Coins and not Crowd Control) Seriously - this is the worst time to be offline with conquest(s) grinding. A lot of folks are going to be pissed that already did the daily PVP, Heroics, etc. grind. I "Had' crafts in the que so I suspect those I already collected will just get collected again since they would be waiting for me anyways. Link to comment Share on other sites More sharing options...
Recommended Posts