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CySop's Avatar

12.11.2015 , 07:44 PM | #2
Well, here's what I got back from my ticket...

"This particular case appears to have been caused by a bug within the game that will need to be corrected in a future game update and as such, cannot be corrected by Customer Service."

And then:

"...we would request that you submit a Bug Report on this issue. Bug Reports submitted though the In-Game Help Center go directly to our development QA team and not to Customer Service."

So, Customer Service cannot enter a Bug Report for me based on my ticket? Let me get this straight, it's broke, you know it, and now you ask the customer to do more work to put in a bug report for you?

So, there ya go. Broke, do not pass Go, do not collect $500 dollars... Now, can't move forward, until it gets fixed someday. And I have been a sub since the Beta...
Semper Fi
MGySgt of The Broken Dagger

“Reveal to us the metal of thy character; suffer the courage of thy convictions.”