View Single Post

Slinglock's Avatar

06.22.2019 , 01:34 PM | #20
Quote: Originally Posted by denisdenizg View Post
Lets be honest here... You lost your password, you lost your email, you dont have security key... Its no wonder that CS wont retrieve account, because by any means you cant prove its yours to begin with...
This simply isn't true. I know my password to both my SWTOR account and the deleted email account. I've explained the issues with the e-mail account already, and I have done this before in the past back when Customer Service was still through BioWare (I had used a company e-mail address I no longer had access to). They had made the exception then by confirming my subscription information (card on file), but it seems that since Customer Service has been outsourced, EA's policies make it so that access to the e-mail address is the "only way of confirming" my identity.