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Mallorik
12.29.2011 , 10:21 AM | #1
We have run into several problems with eternity vault ops, from things like screwed up lock outs that keep getting longer, chests that arent able to be looted after a boss dies, the last boss not being able to be looted by anyone that dies because nobody can res or battle res you and theres no way to get back to the boss.

All that doesnt really bother me, its a new game and i expect bugs, but the cutomer service has been absolutely horrible, most tickets go unanswered, the ones that do get answered are answered by a bot and closed. Not something i have ever experienced in a "AAA" mmo, i have never had customer service this horrible in wow or rift.