Mine still shows a delivery date of December 28, 2011 - January 2, 2012. Does anyone have a phone number for customer service? I'm scared to rock the boat on my order due to limited supplies though. :-( Entirely too much uncertainty around this launch. Especially, after all of BW/EA's talk of this game being focused on the service.
If you go to the help page, you can start an online chat with a customer service person.