Thread: Chat bug?
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EricMusco's Avatar

04.29.2014 , 02:46 PM | #17 Click here to go to the next staff post in this thread. Next  
Hey folks,

Quick update on the chat issue. We believe we have isolated the problem and we are actively working on a fix. We are going to be testing this fix throughout the night and our current plan (assuming it looks good in testing) is to apply it tomorrow. As it stands now, this fix shouldn't require any downtime.

For the issue itself, it does appear that volume in chat is related and that as more people are in chat, the issue can get worse. EU has already gone through their "prime time" but for all of you NA folks, you can expect higher visibility of these issues as you move through your servers peak times.

Again, I will get updates to you as I have them and currently a fix is planned for tomorrow which will not require any downtime.

Eric Musco | Community Manager
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