It is absolutely hilarious when you report this bug, which is still happening all the time, and get this response back:
Thank you for contacting us.
We appreciate the time you took to send us your impressions and ideas, and we can assure you that our Development team is always interested in receiving constructive feedback from our players.
To ensure that your ideas are seen by the right people, we recommend posting them on our Suggestion Box forum at http://www.swtor.com/community/forumdisplay.php?f=349 so that they can be seen by the Development team. While our Developers may not post in every thread created there, they do read the forums on a regular basis, and are constantly looking for feedback from our players.
Thank you for your understanding, and we hope to see your ideas posted on the Suggestion Box soon.
Their support seems to be working as intended too...