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Ratae
12.24.2011 , 08:23 PM | #2 This is the last staff post in this thread.  

Hi Vertorige,

Please ensure that you have the correct ports opened in your router settings. See this link:

http://www.swtor.com/support/helpcenter/2015 and that you have both the launcher.exe and the swtor_setup.exe added to the exceptions of the firewall and antivirus software.

Check also the Launcher Troubleshooting Guide:
http://www.swtor.com/community/showthread.php?t=272

I hope this helps you.

Ratae | BioWare Customer Service - Forum Support