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Andryah's Avatar

02.06.2014 , 09:55 AM | #9
Quote: Originally Posted by tomcn View Post
Customer service closed my ticket and said "We appreciate the time you spent sending us your impressions and ideas ... and we recommend posting them on our Suggestion Box forum".

Ummm... what the heck? That is certainly not the kind of answer I expected. Customer service didn't even say that the change was intended.
Well, it might be related to how you worded your ticket...but IMO Customer Service would not know the answer that this. Even Tait does not know yet if this was an error with the patch or by intention. He has to go check with the appropriate dev staff.

So, we have given Tait pictures to work with, and have to wait to hear back from him.
Negativity achieves nothing positive or productive. It's hostile and it reveals a persons true character. It's a useless and miserable way to spend one's time, IMO ... but some people like being miserable I guess. This is true in real life and it is true inside MMOs.