As one of the "usual posters", I agree 100% with you on this entire topic. I think the level of insults and increased attacks on people is going largely unchecked and is doing more to cause a toxic community than any other issue. The "cool" thing seems to be to troll and antagonize people who comment incorrectly on anything about the game.
I find it disgusting tbh. I think it's reprehensible that Bioware allows a few trolls, defenders or not, to drive off so many of their customers.
Can't wait for the next reset. Was awesome for the two weeks after the last one in October ... until banned accounts resurfaced under new names. BW should consider making forum resets a monthly housecleaning exercise imho.