Im having this same issue. I completely un-installed the game, re-installed while at work since nothing i tried worked. Still having this problem. So its a problem with the games programming, not my computer. Kinda aggravating too since i have a ticket open in game that hasn't been responded to and i opened a thread here this morning with no response either.
After reading posts farther up, i logged in, removed Qyzens gloves and it fixed the issue. They were different gloves than above mentioned to. Take ur companions gloves off before re-installing the game guys. lol