Class reps solve these problems because they can tell the devs the real issues. Scanning over pages and pages of poorly-worded posts is, quite frankly, a waste of time. Even if they took the time to do that, they still wouldn't necessarily come up with the biggest issues. The forum-using community is not equally balanced between PvP and PvE, and it is not equally balanced between the classes, the advanced classes, or the individual specs. Save your judgement until you can actually comprehend the mentality behind the decision. Until you care enough to even try.
You should go back to the last page and read my post. The issues the "majority" of the community want to have answered can be found by the most viewed/responded to threads. You don't have to read through pages.....you just have to read the top. That is how forums work.