Because this is the original bug report, I will post this and all future follow ups about this issue here. We've been watching this thread and it's actually what sparked the investigation initially. After further follow up, I can now confirm that we have the rest of instances fixed and in testing for Game Update 2.3.
For anyone that experiences their items binding upon using another of the same type, you are able to file a Customer Support help ticket to have the item replaced. We're sorry for the inconvenience and have added the problem to the Known Issues.
Amber do you mean and in-game ticket? or a support ticket from the website?