Given the vocal lack of trust toward the developers in the forums.. I'm going to say that having player representatives is a good move. If nothing else, it disarms some of the rhetoric and lets the community start to discuss objectively the classes needs/wants/shortfalls.
You of all people should know that player on player discourse is often more vitriolic than player on dev.
With the stakes being what issues get passed to the devs, it's going to be rougher than you think.
It took almost three years for the player rep idea to sort out for EQ2. In the end, SOE asked for nominations and selected players they knew had a history of supporting their class as well as having good communication with devs.