Still waiting for it as well. I have just one character i want to rename, so not wasting CC nor credits on something i was promised to have for free.
Yeah i know right, I too just had one guy i wanted to change, but when it came out they said we would get our free one on a later date. My guess is that they wanted to get as much money as they can before giving out the well deserved free name change to their loyal subscribers that have been paying them. I would assume that it would just take a week after it went live, to get all of the people who just couldn't wait for the free one and just cave into spend their money, so, what give BW?