Hey everyone, quick update:
If you were one of the people who ran into the issue that when you first went into the character copy tool that some of your characters were displaying as *locked* due to PTS, you should now be able to transfer! I do want to note that if you tried to transfer a non-locked character today and it failed, you may still be in a stuck state as these are two separate issues.
I will give you more updates as I have them.
Thanks for getting it fixed! It currently says the server is unavailable to transfer to now but will try again later.