I used my time on something that turned out to be a waste, which the company could have easily avoided by having the initial contact tell me that after hours of questing, I'll need to try and form a group of 4 that nobody is really willing to do, especially when my playing time is limited to 30-45 minutes.
No it's not semantics.
And it's also not that hard to find 3 other people to help you with that Heroic.
They don't even have to have the friggin quest!
If you can't find 3 people....join a guild.
This is an MMO,not a single player rpg.