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05.14.2013 , 09:30 AM | #7 Click here to go to the next staff post in this thread. Next  
Hi guys,

Just to be clear, the 2 issues appear to be separate. For players who are getting a load screen, please wait, and this should drop of after 7-10 minutes (not ideal of course, and we're looking into why there's such a wait).

If you're getting no game screen at all, do you get a flash before everything disappears? Also, please check your Reliability Monitor to see if there's any reference to a game crash within that time frame. To do so open the search box and enter "view reliability history". In the tool that appears, search for a red "X" with a reference to swtor.exe, and include that info in a reply.

Sorry for the inconvenience casued, and thanks for the reports.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.