It really doesn't matter if 1 person or 30 people or 100 people are having this issue. Posting continuously on 4+ different threads won't solve the problem. Considering we've seen people complaining for months about these issues with no solutions being tossed out by BW.
Basic common sense says to call in to CS for help. Complain enough, and maybe you'll be given a free physical key.
Apparently you were wrong.