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Ellvaan's Avatar

12.21.2011 , 07:07 AM | #707
Greetings everyone!

We have had to edit several posts within this thread. Please do not post any personal identifiable information such as e-mail addresses!

As a reminder:

Quote: Originally Posted by JovethGonzalez
To everyone posting in here that is receiving the message "there is currently no active subscription on this account", please make sure that you have completed all of the "Ready to Play" steps:

How can I ensure I am ready to play the Game at launch?
There will be a 48 hour ‘grace period’ for Early Game Access players post launch. Those players who are in Early Game Access will not be able to continue to play the Game after December 22nd, 2:00AM CST without completing the following required steps:
  • Create a SWTOR account if you have not created one
  • Fill out your contact information
  • Set up minimum 3 - maximum 5 security questions to protect your SWTOR account
  • Redeem an official Game Product Registration Code (This is different from your Pre-Order Code. Your Product Registration Code is the code tied to the official Game.)
  • Sign up for a recurring subscription or enter a Pre-Paid Game Time Code.

If you are still having issues after following, please contact Customer Service.

Thank you!
Thank you everyone! We appreciate your continued patience as we work to address this issue.