If I remember right, they're talking about it for Europe... are they even back in the site Store for the U.S yet?
Hopefully you get an answer - one not phrased in 'duck' nonsense. Good to see he takes security questions seriously, isn't it?
Considering how many people asked pretty much the same question in various different guises of language, the use of Mr. YellowDuck was warranted. Yellow ducks are adorable, but real ducks are the most terrifying things to be behold. Would have rather he used "Generic SWTOR Player #7789"?
Maybe Mr. Phillip_BW talks to his yellow bathtub duck a lot, to share his security ideas and secrets.