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AmberGreen
03.13.2013 , 04:03 PM | #21 This is the last staff post in this thread.  
When I posted about this issue earlier, I told you that I would let you know when there was an estimate for a fix, and now we know!

Because we want players to have access to these items during Double XP weekend, we've decided to deploy a patch tomorrow morning that will resolve this. We're going to have a short maintenance period at 5AM CDT tomorrow. Afterwards, any new Digital Deluxe and Collector's Edition gift packages will contain the correct items. Any characters who didn't get the correct items after yesterday's patch will need to contact Customer Support to have them granted, as the patch will not be fixing any of the bad packages created after patch 1.7.2.

Thanks for your understanding!
Amber Green | Live Services Specialist
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