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03.13.2013 , 07:48 AM | #12 Click here to go to the next staff post in this thread. Next  
Hey there folks!

I've got a bit more information for you about gift packages not giving Digital Deluxe players the correct items in their reward emails. First, we added this to the Known Issues yesterday. The bug only affects gift packages created after 1.7.2, and doesn't not affect the old ones that might still be lingering in mailboxes.

Secondly, as the known issue states, both Digital Deluxe and Collector's Edition accounts are be affected, though differently.

Finally, I don't yet have a good estimate for when we'll be deploying a fix, but we want to be sure the resolution is thorough. It's a high priority, and we'll continue to communicate any new info into this thread.

Amber Green | Live Services Specialist
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