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-Damask-'s Avatar

03.01.2013 , 05:00 PM | #7
I have put them in pretty much every category but bug reports... But usually under General or Account. Both of those categories are ones that are supposed to be replied to, and even is it's in the wrong category whoever receives it should be able to forward it to the correct department. I have submitted plenty of bug reports too but they get a different auto reply, which is understandable, I don't expect a reply for bug reports.

And unfortunately there is no forum specific to developers, so the customer service forum is where everyone puts their problems threads. Where would you suggest I go to complain about this issue?

And again I don't expect everyone to get replies about non game-breaking issues immediately, but getting one auto-reply and then never hearing anything back- ever, is not good customer service. Especially when the fix is so simple once you know how to fix it.