...we want action not a reminder that you are well aware of the issue but have decided it is of little importance and can be put off indefinitely
Actually, I asked him in the community management team thread bs that he put together who will be taking over the roll of looking after the issues of our server pops. So, he is just answering a question asked of him.
I wanted to make sure you were all aware that we have definitely not forgot about the APAC server concerns that all of you have. We are still very actively looking at all possible solutions and I will make sure that you are updated as soon as I have more information!
Thanks for answering my question! Good to know that your filling this role and we don't have to wait for them to bring someone else on, delaying a solution further.