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Kuronan
02.22.2013 , 08:38 AM | #3
I was told by a Billing and Accounting in a followup after some suggestions to post this on the forums to help it move along. I'd like to make some recommendations for customer service calls in general, and then specifically about Security Keys:
1. Add more variety to the song mix, I was listening to the same song around 6 times.
2. Add a Security Key Cancellation Option with Security Key Inquiries.

My issue is resolved, thank you.
The Estimare Legacy
I used to be a Jedi once, but then I took a Lightning Bolt to the Knee.
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