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kevlarto's Avatar

02.20.2013 , 03:45 PM | #1220
Quote: Originally Posted by Urael View Post

Failed experiment on EAware's part. Too many people unsubbed and forced their hand. They were wrong again as usual. I won't be resubbing. A few more days left to lurk.
Don't know if it was an experiment or not, but I figured they looked at metrics, seen huge decline in raiding over the weekend, had a huge batch of folks un-sub and the exit survey stated that repair costs was one of many reasons, they had no choice, I don't believe they did any of this for me and you they did it to save thier own bacon, and revenue.

But for what ever reason, I am glad they did in the end, they still have a lot to learn about customer service thats for sure..
Do not dwell in the past, do not not dream of the future, concentrate the mind on the present moment.

Expectations lead to suffering