This is great to hear. Especially after spending a but* load last night on many Xeno HMs.
My only concern is people's reaction after the 50% discount. You're going to lower them, then giving a 50% discount on top of that making repairs really cheap for a while. But when that discount ends I can see people freaking out about them going up again.
But overall happy with the response.
I don't think so, because is obvious a temporal discount, I'm happy if only they fix the problem, the 50% is not necessary from my point of view, may be only to recapitalize for a while, but is not like a necessary action.