IF that was EAware's intent (reducing GTN prices). If it wasn't, then what the hell IS the increase for?
Good question. No one in Bio seems inclined to utter a word
I just wanted to step in here to let you know that we are actively investigating this and we will update you as soon as we have more information. We apologize for the inconvenience, but rest assured that we're looking into it.
Update hit what the 12th? This particular thread the 14th though there were earlier ones deleted and redirected to this one. Bio responds with above statement. So, all we can conclude is that after 4 more days Bio has learned nothing despite multiple threads by it's community working out what happened. That or they lied. Or they just want us to stop posting and live with it.
Other problems were addressed immediately, this one has hit a week now and Bio seems happy to let the subs continue to bleed while they sit in silence.
Would it have meant something to you if Bio had made an attempt to respond in the last 4 days somewhere among the 600 additional posts: "This sudden change had greater charges than intended, we are having issue working on a new patch but we are continuing to work on this." or "working as intended you need to adjust, thank you for your input." How many would have felt they were heard and stuck around? Seems such a basic notion from two people talking to an entire corporation.......communication.