I am confused by your use of the word "entitled" do you mean to say that entitlement is neither rational or mature or that rational and mature people are not entitled to a solution? Do you mean that people who demand a fix while refusing to take measures to alleviate their problem while a solution is made to resolve their problem are entitled? Either of these cases I find very confusing.
Or perhaps you are confusing actual entitlement with the phrase "a false sense of entitlement "which I believe is a common idiomatic expression which would entail the individual thinks that they are entitled to something when in actuality they are entitled to nothing. I apologies English is not my first language.
I used the word "entitled" in place of the more correct "false sense of entitlement".