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02.15.2013 , 01:39 PM | #4 This is the last staff post in this thread.  
Hello Seymour,

To be honest, there's nothing we can do about this on the forum, but if you want to take it further please feel free to send in a ticket in game and customer support will take a look at it again. I can't promise you a positive response from them, but it's worth a try.

Ratae | BioWare Customer Service - Forum Support