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dayhak's Avatar

02.15.2013 , 01:12 PM | #2
Quote: Originally Posted by Nutluck View Post
I have created two support tickets in game. After a few days I will get a notice there is a responce. I go check and I get a blank page saying it is closed ticket. No addressing of the problem, no explination why it was closed no nothing.

I am a subscriber and I expect a responce to a open ticket. Not this. If this keeps up I won't be a subscriber and I will be sure to tell everyone I now not to bother with this game. This is abusred. If the ticket can't be resolved then TELL me that in the responce don't just close it and leave it blank.
Sadly this has become pretty typical for EAWARE... Customer Service is not this games strong suit to say the least....
The darkness in all of us is patient and generous; sometimes it consumes us. But in its strength lies weakness. One candle is enough to hold off the darkness... Love is more then a candle; love can ignite the stars