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Exaren's Avatar

02.15.2013 , 12:50 PM | #1
Hi there,

I'm experiencing issues with game freezes at random intervals when playing the game. It could be every 3 hours, it could be the next time I login, the game simply freezes. The cursor is still able to move although the entire picture freezes, and I can still hear the sound effects and ambiance when it does this. I can play the game for hours with no issue, then it just freezes and I have to shut down via task manager and reboot it entirely. All windows updates are installed, and its a brand new computer, specs are as follows:

OS Name Microsoft Windows 8
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VIBOX
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-78LMT-USB3
System Type x64-based PC
System SKU
Processor AMD FX(tm)-6100 Six-Core Processor, 3800 Mhz, 3 Core(s), 6 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F2, 10/08/2012
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.2.9200.16442"
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 14.1 GB
Total Virtual Memory 21.5 GB
Available Virtual Memory 19.2 GB
Page File Space 5.50 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

I'm not hugely savvy with computers so i'll do my best to understand any advice given. Can anyone help?
"Only through the light, can peace and harmony exist"
Originally Posted by DamionSchubert
We don't have friendly fire in The Old Republic for a simple reason: a lot of players are, well... idiots.