I just wanted to step in here to let you know that we are actively investigating this and we will update you as soon as we have more information. We apologize for the inconvenience, but rest assured that we're looking into it.
Too little too late. It cost you a subscription. Mine. Too little communication. Too much CM Store. Your employers ruined a potentially great Star Wars MMORPG with their unbridled short term greed, lack of communication and out right lies concerning the switch to F2P. Never again EA/ Bioware. Never again!