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02.15.2013 , 11:44 AM | #2 This is the last staff post in this thread.  
Hi Genuine,

We are aware of this issue and are investigating. There's a larger thread here that you may wish to add your voice to:

Thanks for the report, and sorry for the inconvenience caused by this delay.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.